I would like to Thank You so much for making Carly’s 17th birthday party GREAT!!!! We were there last Wednesday, June 17th with 25 teenagers, and they all had a wonderful time. The facility is fabulous – lots of space to spread out, clean and well maintained, and the staff was so nice and very helpful and accommodating. Alice and Stewart could not have been nicer. They were great with the teens and kept things moving along at a comfortable pace. We Thank You Very Much for making this Carly’s “best birthday ever”!!! We will definitely be back in the future. Sincerely,

Hi, my name is Lana J. and I had my daughters 15th Birthday at your Redmond-Bellevue location Feb 5th at 5 pm. I just wanted to write and tell you that we had a great time, Arnold was amazing! It was such an easy relaxing time. Usually I have a party and then I’m worried about whether or not people are having a good time, Not this time! People were grinning from ear to ear. Arnold and the rest of the staff were so nice and you just felt comfortable! I just thought you might want to know your staff is doing an amazing job. We will be back and I will for sure pass along this as a great idea for a group function. Thanks Again, Sincerely,

I’m writing this email to share my recent experience booking a surprise adult birthday party for my boyfriend at your Redmond, WA location. In this day and age, I’ve repeatedly been disappointed with customer service at various stores and facilities. I originally had been planning to book a go-kart racing party for my boyfriend at SyKart, a local competitor of K1. I was unhappy with the packages they provided, the inconsistent costs they were quoting me, and their lack of assistance. I did some further research and was pleasantly surprised by my initial customer experience with K1 and Raelynn. She was very helpful and answered all of my questions. It was a stark contrast to the service I had initially received at your competitor, and with my questions answered, I decided to book with you As 27 people gathered, with 23 racers, for a grand prix package in Redmond for my boyfriend’s birthday party, the manager – Arnold Lim, cheerfully greeted each person in our party. He also went out of his way to make everyone feel comfortable and offered personal thanks to everyone for coming to K1. I was impressed with his willingness to heighten our experience at K1 by offering top notch, quality, customer service. He genuinely seemed to care if we had a good time and made everyone feel welcome. Customer service can make or break a business. I’d like to applaud K1 – particularly Raelyn and especially Arnold, for the wonderful service we received that night (March 5, 2011). I’ll be happy to refer my friends and family to your business, and I look forward to another experience with K1 in the future. I’m a happy customer and just wanted to say thank you. You’re doing a great job and made this birthday special for my loved one! Truly Yours,

Hi! We had a small corporate event at your Bellevue location last Wednesday night and I just wanted to pass along what a great time we had and how enjoyable your staff was, especially Arnold Lim. Arnold was extremely engaged, customer focused and personable! We will definitely plan on returning again in the future. Thanks!

Your team there was very organized and polite and everything ran smoothly. I especially appreciated Arnold Lim, who really took care of us to make sure we had an excellent experience – I very much appreciated all of his efforts in every way. We will be back!